Get help with your account, report an issue, or reach our team directly.
For any issue — account access, bugs, content reports, or billing:
support@collectnconnect.appWe respond within 24 hours on business days.
On the sign-in screen, tap Forgot password? and follow the email instructions. If you don't receive the email within 5 minutes, check your spam folder or contact us.
Open the app → Profile → Settings (gear icon) → Delete Account. Type DELETE to confirm. Your account and content are permanently removed.
Tap the three-dot menu (•••) on any post, comment, or in the chat header. Select Report, choose a reason, and submit. Our moderation team reviews reports within 24 hours.
Every member earns entries into our monthly giveaway. Entries are earned through actions in the app (sign-up, complete profile, attend an event, invite a friend, etc.). No purchase is necessary.
Pro, Affiliate, Vendor, and Founder tiers are being added to iOS with in-app purchase support. All core features remain available on the Free tier during the launch period.
Yes — Collect N Connect is available on iOS, Android, and as a responsive web app at collectnconnect.app.